takes your privacy seriously and is pleased to provide this privacy policy to inform you of our practices with respect to how we collect, use, and protect personal information about visitors to this site. Personal information is information that is personally identifiable like your name, email address, mailing address, and phone number.
By using this web site you consent to the following terms:
TripHub collects personal information when you use our travel planning services. For example, when you register with TripHub, we ask for your name and email address. To complete a transaction we may also ask for your phone number, mailing address, and credit card number.
TripHub does not require disclosure of more information than is reasonably necessary, as determined from time to time, to use our travel planning services.
TripHub may combine information about you that we have with information we obtain from suppliers, business partners, or other companies.
In addition, TripHub automatically receives and records information in our server logs from your browser, including your IP address, browser type, and the pages you request. This information does not necessarily enable us to personally identify you.
TripHub uses information for the following purposes: to verify your authorization to access certain features of the site, to fulfill your requests for products or services, to customize the content and advertising you see, to contact you, to improve our services, and to provide reporting.
TripHub does not rent, sell, or share personal information about you with other people or companies except (i) to provide products or services you have requested (including, without limitation, products and services from third parties), (ii) when we have your permission, or (iii) under the following circumstances:
- TripHub may use third party vendors to assist us in providing our products or services and may transfer your personally identifiable information to such vendors who have entered into a contract with us that protects the confidentiality of your information and permits the vendor to use it only as necessary to fulfill its contract;
- In response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
- When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of TripHub's Terms of Service, or as otherwise required by law;
- We transfer information about you if TripHub is acquired by or merged with another company. In this event, TripHub will notify you by sending a notice to the email address specified in your TripHub account before information about you becomes subject to a different privacy policy.
- If you have registered with TripHub through a private-label site in partnership with a third party,
TripHub may share your registration information with the third party under whose brand you registered.
TripHub sets and accesses cookies on your computer. A cookie is a small amount of data that TripHub's servers transfer to your browser and that only TripHub's servers can read. When you visit the site, the cookie captures specific session data to streamline your experience and, if you select to save your member name and password, TripHub will save this information in a cookie so that you will not be required to sign in each time you visit the site.
You may disable or delete cookies from within your Internet browser application by accessing the security or privacy settings, however TripHub requires you to have cookies enabled to access certain portions of the site.
TripHub may allow other companies that show advertisements on some of our pages to set and access their cookies on your computer. Other companies' use of their cookies is subject to their privacy policies, not this one. Other companies do not have access to TripHub's cookies.
For your convenience, we may provide links to third party websites or referrals to certain third parties' products or services. If you choose to visit a third party's web site or use its products or services, please be aware that this privacy policy will not govern your activities and any information you disclose to such third party.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
TripHub employs procedural and technical measures reasonably designed to protect your personal information from loss, misuse, unauthorized access or disclosure. Although we make good faith efforts to store the information collected in a secure operating environment that is not available to the public, we cannot guarantee complete security.
Once you reply to a trip invitation, other users invited to the same group trip as you, and who have registered with TripHub, will be able to view your shared travel itinerary and to send you email messages unless you choose not to share your travel plans and to not allow other members of a group trip to send you email. Please review TripHub's
Privacy and Security FAQs for additional information and directions on protecting your privacy. In order to facilitate travel planning, the Trip Organizer will always be able to view your email address, send you email and view your travel plans for the trip he or she is organizing.
To ensure your privacy, TripHub does not display your email address or contact information to users, other than the trip organizer, on our web site; however, if you initiate a message to one or more users of the web site using TripHub's messaging tools, your email address will be displayed to the recipients of the email.
If you have been invited to participate in a group trip, and you do not want to receive messages from the Trip Organizer or other members of the group, you may remove yourself from the group trip. Please review TripHub's
Privacy and Security FAQs for directions on how to remove yourself from a group trip.
Please note that if you choose to include personally identifiable information in your comments, open text fields, trip blogs, event schedules, or other areas of the web site intended for public viewing, other users will be able to see and use this information. We recommend against posting your email address and other personally identifiable information in this manner unless you are comfortable with the possibility of receiving unwanted contact.
If you wish to invite people to participate in a group trip, you may do so by using TripHub's invitation and RSVP tracking tools. TripHub will only use invitee email addresses to send trip-specific invitations, updates, notices, reminders and messages generated by members of the group trip until such a time as the invitee registers with TripHub. Once an individual registers with TripHub, that individual is considered a TripHub member and may receive promotional communications, newsletters and service announcements from TripHub according to the terms and conditions of this privacy policy.
We reserve the right to send TripHub members certain communications relating to the TripHub service, such as service announcements, promotional communications, and newsletters that are considered part of your TripHub account. You may unsubscribe from TripHub promotional communications and newsletters at any time via the
My Info page.
We offer you the ability to access, review and change certain information via the
My Info page. Upon your request
(or, if you are under 13 years of age, your parent's request),
we will deactivate your account, and remove your personal information from active service. To make this request, please
contact us. Your account will be deactivated as soon as reasonably possible based on your account activity. We will retain in our files and databases some personal information to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our
Terms of Service and comply with legal requirements as permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your request. In addition, we will not deactivate accounts of Trip Organizers with active trips or of individual travelers who have purchased travel through TripHub that has not been completed or canceled.
TripHub may update this policy. We will notify you about significant changes in the way we treat your personal information by sending a notice to the email address specified in your TripHub account or by placing a notice on our site.
If you have questions, please
contact us.
TripHub Inc.
2033 6th Avenue, Suite 308
Seattle, WA 98121
Thank you.
Updated April 6, 2007