• Do I need to register?
• Is there any cost to using TripHub?
• How do I get started?
• What if I don't know when and where we're going?

• What do I do First?
• How do I add a description of my trip?
• Do I need to enter all details to set up a trip? (for Trip Organizers)
• What is the Trip Description?
• Can I upload a photo to my trip home page?
• Can I change the trip details (dates, destinations, etc.) after the trip invitation has been sent?

• How does this work?
• Who can view details of this trip?
• Who can join this trip?
• How does the request invitation process work?

• Do I have to send invitations as soon as I create them?
• How can I include someone if I do not have their email address?
• When will my invitees receive their invitations?
• Some of my guests haven't received their trip invitations. What happened?
• How do I resend my trip invitation to guests who have lost or deleted it?
• How do I invite more people to a group trip?
• Can I send my trip invitation to a distribution list or group address?
• As the Trip Organizer, will my name appear on the guest list?
• Do I need to include my own email address in the invitation list?

• Can the people I invite to join a trip bring guests or invite more people on the trip?
• Is there a limit to the number of people I can invite on a trip?
• Can I set a maximum number of trip attendees?
• What happens once the maximum number of attendees has replied?
• Can I change or extend the RSVP deadline?
• Can I hide the guest list so only I can see it?
• Can I control who can e-mail others on the guest list??
• Can I limit who can add items to the event schedule?
• Can I set up my invitation so that I am contacted whenever someone responds to it?
• Can I change the Trip Organizer to someone else?
• Can I change the e-mail I used to set up a trip?
• How can I see my guests' names (instead of email aliases)?

• I'm not attending the trip, but I'd still like for my guests to go, what do I do?
• Where is my invitation?
• I've received my invitation, but I'm not ready to reply? What can I do?
• Can I change my response once I've posted it?
• Where does my RSVP message appear?
• My family includes an infant. Should the baby be counted in the number of travelers?
• I am joining a group and bringing guests. How can I add or remove their names?
• How can I see who else is coming on the trip?

• When I review the status of the guest list, the total coming does not add up to the number of Yes, No, and Maybe responses. Why?
• How do I remove someone from a trip? (for Trip Organizers)
• How do I change or update an invitee's email address?
• Can I edit responses to a trip invitation? (for Trip Organizers)
• How can I tell who invited new guests on my trip?
• How do I cancel and then delete my trip?
• How do I keep track of the money paid?

• What is TripHub group messaging?
• Can I use TripHub's group messaging tools to email someone who is not on a group trip?
• How can I remind guests about my trip?
• Can I use TripHub's group messaging tools to contact just one person?
• I was invited to participate in a group trip but am not able to send messages to the group. Why?
• Can I send messages to myself?
• Can I save a copy of the messages I send in the Trip Blog?

• How do I comment on a hotel?
• If I comment on a hotel, who can see it?
• Can I post a comment anonymously?
• How do I delete a comment about a hotel option?
• How can I see where other trip attendees are staying?

• What is RSS and how do I subscribe to a Trip Blog?
• What are the benefits of using RSS for my TripHub Trip Blog?
• How to subscribe to your group's Trip Blog
• Can I upload pictures and videos into my blog post?
• Will other trip members receive a notification when I add a post or comment to the Trip Blog?

• What is Event Schedule?
• How do I add an event?
• How do I share an event?
• How do I edit or delete an event?
• Can other people edit events I Create?
• Can I make Events private?
• Why can’t I post a new event?
• Will people receive a notification when a new item is added to the Event Schedule?

• Can members of a group trip send me email?
• How can I block members of the group from sending me email?
• Someone else's name is listed at the top of the page. How should I respond?
• What if I don't want to participate in a group trip?

• How does My Profile work?
• I forgot my password, what do I do?
• How do I change my password?
• I am having trouble signing in to TripHub, what can I do?
• I lost my trip invitation. How can I find it?
• My name is displayed incorrectly, what should I do?
• How can I change my email address?
• How do I get my name to show up on the guest list, not just my email alias?
• My trip has passed. Is my group trip home page gone?
• How do I subscribe or unsubscribe to TripHub's newsletter?
• How do I delete my TripHub account?

• I can't open my trip invitation. What should I do?
• How do I access a group trip invitation after I've deleted the email?
• What is a cookie?
• My TripHub emails are showing up in my junk/bulk folder. How do I make sure they come to my email inbox?
• When I click a link on the TripHub Web site, nothing happens. Why?

• I do not live in the United States, can I still use TripHub?

• My question is not addressed above, what should I do?

Responding to a trip invitation does not require registration. However, certain features, including saving your trip home page, sending trip invitations, making hotel reservations, and viewing shared travel plans do require registration. Registration is simple. Enter your name and email address, select a password, and you're ready to go. We will never sell or rent your email address or the email address of your guests. Read our privacy policy. No. TripHub's group planning services are free and there is no obligation to purchase from us. Getting started is easy. We recommend starting by writing a trip description and uploading a picture and, if you know them, specifying your trip dates and destination. If you have not used TripHub before, we suggest you Take a Tour of our site. No problem. You can begin organizing and communicating with your group without knowing when and where you will be traveling. In fact, you can use Triphub's Trip Blog feature to discuss those decisions with your group. From the TripHub front page, click the GET STARTED button. That will take you to a blank trip home page. Alternatively, you can click Plan a new Trip from the TripHub front page. On your trip home page, click Enter Trip Details. You may update this description at any time by clicking Edit trip details. No. All information is optional. You can update it at any time. Enter only what you know. If you’re not sure on dates or destinations, leave them blank and you can enter them later. This describes the purpose of the trip, what you’ll be doing, and why people should come. It will display at the top of the trip home page which is the hub for your trip. Everyone who has access to your trip will see this description. You can write a short sentence or several paragraphs. This is your opportunity to market the trip and get your guests excited! Yes. TripHub accepts .gif and .jpeg files smaller than 2MB. Photographs may not contain nudity, obscene, or otherwise inappropriate images (at TripHub's sole discretion). We will accept a graphic containing a logo, provided that you are the copyright owner. We reserve the right to remove your photo or graphic if it violates our Communication Policies. Yes, you can change the trip dates, destination, description, and picture at any time by clicking Edit trip details under your trip description and picture on your trip home page. TripHub provides you (organizers only) with fairly granular control over who can access your trips. You must make two core decisions: 1) Who can view the details of the trip? And 2) Who can join the trip (i.e. who can become a member of the trip and participate in the discussion and planning)? The combination of these two choices ultimately determines access to your trip. There are several implications for each of these choices as detailed below. The choices are further enhanced by additional advanced permissions that determine the rights of trip participants once they are part of a trip. You can change these settings at any time. Every trip has a unique URL (permalink) that leads to the trip. You can choose to limit viewing of trip details only to invited guests. This is the default setting. Alternatively, you can allow viewing by anyone on the Internet. If you do not want the Internet public to see the trip home page and the details and other comments that are part of your trip, do not change the default setting of only invited guests. In many cases, however, you may want to allow anyone at all to view the trip details and discussions. This allows you and your members to market and promote a trip to a broader base of prospective guests. If this option is selected, the trip details may also be crawled by search engines and anyone can openly browse your trip. Note: The Anyone – share with the public setting does not automatically allow viewers to join your trip, post comments, or interact with the Web page. That is covered in the next setting (Who can join this trip?). Joining a trip means a person becomes a member and will be able to RSVP, submit posts and comments in the trip blog, and, at the option of the organizer, set up events in the event schedule and send e-mails to other members of the group. As the organizer, you choose whether to limit trip participation to explicitly invited guests, guests who ask for an invitation and are approved (by you), or anyone at all. The joining options are dependent on the view details options set in the step above. If the view details setting is only invited guests, you have two choices for who can join. The default choice is only invited guests. In this case, you must know the e-mail addresses of everyone they intend to invite. The second choice allows anyone to request an invitation. In this case, you can decide whether to send an invitation and allow access for any given request. This option is helpful if you do not have everyone's e-mail address or if you want to promote your trip in other ways (e.g. on a different Web site or offline via a newsletter or invitation). If the view details setting is Anyone – share with the public, the default “join” setting is: Anyone can request an invitation but cannot join the trip until invited. You can decide membership on a case by case basis. Alternatively, you can allow anyone at all to join. As mentioned above, there are additional advanced permissions that determine the rights of trip participants once they become members of a trip. For instance, just inviting someone to a trip does not necessarily allow them to see who is on the guest list or send e-mails to other trip members. You have full control. These advanced settings are described below. You can choose to allow potential guests to request an invitation. The experience for people requesting invitations is different depending on the “view” setting chosen by the organizer. If someone types in or clicks on a trip URL for a trip that has a view setting of only invited guests, they will land on a Web form that asks for their name and e-mail. That information will be sent to your e-mail address via the TripHub service. The person making the request will not see any details of the trip until they receive and accept an invitation from you. If the trip has a view setting of Anyone – share with the public, they will land on the trip home page, and can browse the trip details. The trip includes links to request an invitation which they will need to post comments, add events, or otherwise interact with the trip. Clicking the “request an invitation” link or the join this trip button takes the user to the request invitation Web form that asks for their name and e-mail. That information will be sent to you r e-mail address via the TripHub service. No, you can click Save For Later to save your invitation as a draft until you are ready to send it to your guests. To return to your saved draft, on your trip home page, on the Trip Tools menu, click Invite people to my trip. If you want someone to appear on your TripHub guest list and they don't have an email address, you can use a "dummy" email address for them. To do this, enter a fake email address using the format firstname.lastname@triphub.com (e.g., Fred.Smith@triphub.com) and send the invitation. Then, contact those guests however you choose. When you know whether or not they're planning to attend, go to the trip home page and, under Trip Tools click Who's coming, and then click Change RSVP next to the fake email address. You can then enter their name and indicate whether that person will be attending the trip. Emails are usually sent instantly, but on occasion it can take several hours for emails to be received. Please remember that some people may not check their email regularly or respond right away. You can view the status of your guest list at any time under the Who's Coming section on your trip home page. If someone has not received an invitation, please verify that you entered their correct email address. If the address is correct, the invitation may have been moved to a bulk or junk email folder or deleted by a spam filter, or the email account may have expired, run out of storage, or no longer be in use. You have two options. Either you can send them the trip invitation again by clicking Invite people or you can send a reminder by clicking Send message under the Trip Tools menu. If only one or a few select invitees need to be contacted, please click Choose specific trip members to send this message to and then check the boxes to select the trip members to send the message to, and then click Send a message located in the left hand corner. On your trip home page, under the Trip Tools menu, click Invite people. You will be able to add email addresses and a personal note to the invitation. Note: Trip Organizers may restrict the ability of group members to send invitations. You should not use a distribution list or group e-mail address to send invitations. Distribution lists do not allow individual recipients to respond to a trip invitation and therefore are not supported. You can, however, send the Trip URL to a distribution list or group e-mail address. To do this, copy and paste the URL from the address box on your Trip Home page. Open Outlook, Hotmail, or your preferred e-mail client, and paste the link into the body of an e-mail. Yes. After your name, you will be identified as the organizer to invitees. No, as the organizer you will automatically receive a copy of the trip invitation. You can choose whether to allow invitees to bring other people on a trip, set limits on the number of guests each invitee may bring, and choose whether to allow invitees to invite more people. To adjust these settings, from the trip home page, click edit details & settings. Yes, we have established a standard guest list limit of 500 invitations per trip. Yes, to set a maximum number of trip attendees, click edit trip details & settings and go to Advanced Permissions and Settings. Once this number has been reached no more positive responses will be accepted for this group trip. However, if anyone changes their response from yes to no, more guests will automatically be accepted on a first come, first serve basis. You can change the RSVP deadline on the Trip Organizer Details & Settings page. The RSVP form will not be available once the RSVP deadline is past. Yes, if you choose to hide the guest list, only the Trip Organizer will see the guest names. However, if a guest comments on a hotel, posts a comment in the Trip Blog, or adds an item in the event schedule, their name or nickname will be visible to the entire group. Yes. Trip organizers can select to not allow members of the group to use TripHub's group messaging tools. If guests want to send a message to the rest of the group, they can go to the trip home page, and send a message to you by clicking your name and requesting that the message be forwarded to the rest of the group. Yes. Trip organizers can choose whether to allow trip members to add new events. Yes. On the Trip Tools menu in the left pane, click Invite people and at the bottom, click Yes to Do you want to be emailed when guests reply. You can opt out of this feature at any time by going back to the Send Invitations page and changing your response to No. No. TripHub does not currently allow the organizer to be changed. To change your e-mail address, Sign in or register, go to My account and trips, and then to "Email addresses". Follow the directions provided there. After sending your trip invitations, on the trip home page, under Trip Tools, click Who's coming then click Change RSVP next to the guest's email address. From here you can change your guest's RSVP and submit a full name for your guest. If you are the Trip Organizer, after sending invitations to your guests, simply reply that you will not be attending the trip. If you are not the Trip Organizer, and the Trip Organizer has allowed guests to invite people to the trip you can add your guests email addresses to the guest list, invite them, and then reply that you are not able to attend. If the Trip Organizer has not allowed you to invite other people, send a message to the Trip Organizer and ask them to invite your guests. TripHub sends invitations to the e-mail addresses entered by the organizer so if you do not see an invitation in one account, you might check all of your e- mail accounts. Invitations may be moved to a bulk or junk email folder so be sure to check those too. If you think the organizer did not enter the correct e-mail address or if you need the organizer to send you another invitation, you can send the organizer a message by clicking on their name on the trip home page.

If you clicked "Join this Trip" and filled in your information, TripHub will generate and send your invitation to the e-mail address you specified. You can return to your trip home page at any time by registering with TripHub (using the email address at which you received the invitation) or by clicking on the link in the trip invitation email. The trip home shows a summary of the trip details including who's coming, discussions, and what events have been scheduled. Please note that the Trip Organizer may have created an RSVP deadline, after which you will not be able to RSVP. Yes. On the trip home page, under My TripHub, in the navigation click My trip settings to change your response and then click the Save my settings. An email will automatically be sent to the Trip Organizer notifying them that you have changed your response. Your reply will be posted on the trip home page for the Trip Organizer and all members of your group to see. Once you register with TripHub, you may use a nickname if you wish to keep your identity private from members of the group. If you have a nickname, we will display that on TripHub. Yes, count all of the people traveling with you. To enter the names of your guests, on the trip home page in the My TripHub box, click My trip settings. Then, on the My RSVP and Guests page, enter add or remove the names. On the trip home page there is a summary of who has replied Yes, Maybe, and No to the trip invitation, as well as a list of people who have not yet replied. Note: Trip Organizers may choose to hide the list from invitees. The Yes and Maybe totals include the invitee and their guests. Totals for No and Not yet replied totals only include the invitees. On the trip home page, hover over the name of any trip member. Their profile will pop up. Click Change RSVP. On the guest's RSVP page there is a link labeled Remove this trip member. You will be asked to confirm whether you want to remove them from the trip. An email will automatically be sent to the invitee notifying them that they have been removed from the trip. Note: You cannot remove a trip invitee after that individual has made a hotel reservation through TripHub. To change or update an email address, first remove the old email address from the guest list and then invite that same person with the new email address. See How do I remove someone from a trip and How do I invite more people to a group trip for instructions. Yes. On the trip home page, hover over the name of any trip member. Their profile will pop up. Click Change RSVP. Make the desired changes and then save the settings by clicking the button at the bottom of the page. When you change someone's response, a notification email will be sent telling them a change was made. Send a message to the guest and ask who invited them. First, use TripHub's group messaging tools to notify your group that the trip is being canceled. If you wish to delete the trip home page completely, you must remove each guest from your trip. Once all guests have been removed you will be able to delete the trip from the Trip Home page by clicking delete this trip under the heading Trip Tools. On the trip home page, under Trip Tools, click Who's coming to find the Money owed worksheet. You can use the worksheet to keep track of how much money individual members have paid and still owe you. TripHub group messaging enables you to communicate with members of your trip via email. To use group messaging, on the trip home page, under Trip Tools, click Send message. Sent messages can also be posted in the Trip Blog to keep a record of all communications. Note: Trip Organizers may choose to restrict access to TripHub's group messaging. No, you can only contact other members who are part of or who have been invited to the trip. This messaging feature is specifically for the use of planning a group trip and communicating with the members or prospective members of a trip. It's easy to send trip reminders and updates to your entire group or any subset of the group (for example, invitees who have not yet replied, or those who responded that they might come). On your trip home page, under Trip Tools, click Send message. Yes. On your trip home page, under Trip Tools, click Send message and then click Choose specific trip members to send this message to. On the Who's Coming page, click the name of the individual you would like to contact, then click Send a message located in the left hand corner. If you cannot send messages to the group it is because the Trip Organizer has selected to not allow members of the group to use TripHub's group messaging tools. If you would like to send a message to the group, go to your trip home page, and under Trip Tools, click Send message to organizer. Then ask the Trip Organizer to either forward your message to the rest of the group or allow the group to use TripHub's group messaging tools. Yes. Simply click on your own name or nickname anywhere within the application and you will be able to send an email to yourself. (Please note: Some e-mail providers may not deliver e-mails sent to yourself using the TripHub "Send messages to myself" feature. For instance, if you are registered on TripHub with a Hotmail or Windows Live mail account, you may not receive e-mails sent to yourself. We apologize for the inconvenience). Yes. When you use TripHub’s messaging tool, you can post a copy of that message in the Trip Blog by selecting the check box that says: Post this message on the Trip Blog. Enter a comment in the Discuss with group field and click Post. Hotels with comments will be displayed on the trip home page. If you comment on a hotel, any member of the group trip will be able to see it. If you have created a nickname it will show next to your comments. The Trip Organizer will always be able to see your full name. On the trip home page, move down to the Hotel Plans section, find your comment and click delete. On the trip home page scroll down to Hotel Plans and click View Groups Plans. Note: any trip attendee can set their privacy settings to hide their lodging plans from other trip members. RSS (Really Simple Syndication) feeds are streams of data that can be used to list articles or blog posts on a Web site and show updates whenever new information is posted. Through the use of RSS readers you can view headlines and article excerpts from multiple sources, all in one place.
TripHub uses RSS to keep people informed of changes to their Trip Blog. By subscribing to RSS summaries, you can see when someone in your group has added a new post or comment related to your trip.
To receive updates for your Trip Blog, you'll need an RSS reader (sometimes called an aggregator). There are numerous free RSS readers, many of them browser-based and easily accessible from the Web. Here are recommended readers:

NewsGator (http://www.newsgator.com/home.aspx)
Bloglines (http://www.bloglines.com)
My Yahoo (http://my.yahoo.com)
My MSN (http://my.msn.com)
My AOL (http://my.aol.com)

(Please be aware that if you or members of your trip subscribe to RSS feeds via publicly hosted sites such as those mentioned above, the headlines and excerpts received in the RSS summaries, as well as the names of the authors, may be discoverable by search engines and may appear in search results. Never share any personal or confidential information such as phone numbers or credit card numbers in the Trip Blog.) By subscribing to your TripHub Trip Blog, you will receive timely notifications of new activity (posts and comments) so that you can easily stay up to date with what people in your group are discussing. A real time saver! Most RSS readers allow you to setup how often they check for new postings.
TripHub Trip Blogs may be viewable by people on the internet if the organizer has chosen to allow anyone to view the trip. Subscribing to your Trip Blog is easy and fast.

Option 1:
Hover over the RSS button and then click on the My Yahoo, My MSN or My AOL button which will automatically send the specific Trip Blog subscription to your new or already existing My Yahoo, My MSN or My AOL page. If you don't already have a page setup, you will be able to register and set one up for free.

Option 2:
Step 1: Choose and set up a free account with an RSS reader (see recommendations above)
Step 2: On your TripHub Trip Blog page, look for the RSS icon
Step 3: To find the URL for content, right click on the button and click Copy Shortcut
Step 4: Paste the URL into the appropriate location in the RSS reader you have chosen. This link tells your application where to find updated Trip Blog information. Step 5: Once there are blog discussion topics (content) on your TripHub trip, you will see summaries of the Trip Blog topics on your RSS page. Although TripHub does not store images and videos, you can share them in your trip. From the trip home page, click the photos and video link on the left hand navigation or go to the Trip Blog. Click the "add photos and video" button. Input a title for your post, then select the location where you have uploaded your images or video (typically a site like Flickr, PhotoBucket, or YouTube) and follow the directions on the page. (Note: If you copy and paste a picture from your hard drive or from a password-protected Web site, your group members will see a broken image.) Pictures cannot be pasted into a comment; only into an original post. Remember, TripHub Trip Blogs may be viewable by people on the Internet if the organizer has chosen to allow anyone to view the trip. When you add a new post, everyone in your trip will receive a notification by default. If you do not want to send a notification to the group, uncheck the box at the bottom of the Create Post page that says Notify trip members by e-mail of this blog update. When you add a new comment to an existing post, you can check the box that says Notify trip members by email of this blog update if you want other guests to receive a notification of your comment. The Event Schedule provides a consolidated, shared view of all trip-related events that you add to it, such as flight arrivals, dining plans, and other scheduled activities. It enables you to easily communicate important dates, times and locations. Anyone on your trip can add an event. When an address is entered with an event, TripHub automatically adds a map link showing exactly where the event will take place. As new events are entered, they are reflected on the Trip Home page. And, of course, the Event Schedule can be printed as a portable agenda so everybody knows what is happening, when, and where. To add an event click on Event Schedule in the Trip Tools menu. Or, you can also click on Add events found in the Upcoming Events section of your Trip Home page. When adding the event details, you can enter Event Information (e.g. Birthday Dinner), Event Description, Event Date and Time, Event Location (e.g. Yummy Cafe) and Event Address (which will create a map of the location) in the fields provided. All fields are optional. Once complete, click on the 'save' button. All Event Schedule information can be shared with your group. To share the information, make sure the "Share this event with the group" checkbox remains checked. This box can be found on the lower left side of the "Add event" section. If the box is unchecked, the event will only be visible to you. A summary of the most recent added events will show on your Trip Home page. Note: Trip Organizers may choose to restrict trip members from creating shared events. Members are always able to create private events. To edit or delete an event, go to the Event Schedule page by using the Trip Tools menu. All events have an 'edit', 'delete' and 'map' link visible. To edit or delete an event click the appropriate link. No. Only the author and organizer can edit events. Yes. When you enter an event, you can uncheck the Share this event with the group checkbox. This box can be found on the lower left side of the add event section. If the box is unchecked, the event will only be visible to you and will not appear on the Trip Home page. The organizer likely chose to limit who can add new items to the event schedule. You can send an e-mail to the organizer requesting they post a new event for you. When you add a new shared item to the Event Schedule, everyone will receive a notification of that post by default. If you do not want to send a notification to the group, uncheck the box that says "Notify group when this event is saved." Yes. They can contact you by using TripHub's group messaging tools unless you indicate in your personal privacy settings that you do not wish to receive emails. Although the Trip Organizer can always contact you via email, you can block communications from other members of the trip by changing your privacy settings. Go to your trip home page, and under My TripHub, click My trip settings. Click No for Do you want to allow other members of this trip to send you email? If you were invited to participate in a group trip, follow the link in your invitation email. If you do not remember or have lost the link, please sign-in or register with the email address the invitation was sent to. We will provide a list of group trips. If someone forwarded a copy of a trip invitation to you, and you would like to participate in this trip, please email the group organizer and ask to be invited to the trip. To remove yourself from a trip, go to the trip home page. Under My trip settings click Change my reply, click Remove me from this trip and then click Yes to confirm. An email will automatically be sent to the Trip Organizer to notify them that you have removed yourself from the trip. My Profile allows you to share information about yourself with others who have access to the trips you are in. You do not need to complete a profile, but when you do, TripHub will display that information when trip members mouse over your name. (You can always see how your own profile looks by hovering over your name.) You have a single TripHub profile for all trips. If you cannot remember your password, click on sign in / register Under Forgot Your Password? enter your email address. We will send an email to you at that address with a new password. We recommend that you change this password as soon as you sign in. Sign in to TripHub and then click My Account in the top right corner of the page. Under Change Password enter your current password and create a new one. Then click Change Password. Please make sure that the e-mail you are using to sign in has been registered with TripHub. If the e-mail you are using is already registered, you may have an issue with your password or cookies on your computer.
First, click sign out or this is not me in the upper right hand corner if you see those options. Then click sign-in and enter your e-mail address and password again. If that doesn't work then try the following:
Reset your password by clicking sign in / register and then under Forgot Your Password? enter your email address. We will send you a new password. We recommend that you change this password after signing in with it for the first time.
If you are still experiencing difficulties logging in, you can delete your cookies in your web browser. To do this, select the Tools menu in your browser window and go to Internet Options (Option tab in Firefox). Select the General tab (Privacy tab in Firefox) and delete your cookies.
If you are still having trouble, please contact TripHub customer service. Sign-in or register using the email address to which the invitation was mailed. Links to all of your trips will then be listed under My accounts. Sign-in or register and then click your name in the top right corner of the page. On the My Account Information page you can change your name and create a nickname. Sign in or register, go to My account and trips, and then to "Email addresses". Follow the directions provided there. Sign in or register with TripHub and your name, or nickname if you entered one, will automatically be displayed in the guest list. No, your trip home page will continue to be accessible and archived in your TripHub account. Sign in to your account to see a list of past trips. Sign in to TripHub and click on your name in the top right corner of the page. On the My Account Information page, you can indicate whether or not you want to receive our newsletter. Sign in to TripHub using the account you want deleted. Then, contact TripHub customer service to submit a request to remove your account from our system. Your account will be deactivated as soon as reasonably possible based on your account activity. We will retain in our files and databases some personal information to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service and comply with legal requirements as permitted by law. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your request. In addition, we will not deactivate accounts of Trip Organizers with active trips or of individual travelers who have purchased travel through TripHub that has not been completed or canceled. Check that you have copied and pasted the entire URL/web address into your browser's address bar. Some email providers may truncate the links within the email. Or you can sign in or register using the email address to which the invitation was sent to see a list of your group trips. Sign in or register using the email address to which the invitation was sent. You will then see your group trip under My Trips on your home page. If you have participated in more than one trip, hover your mouse pointer over the “My trips (#)” link and click on the desired link from the list of current and past group trips to visit your desired trip home page. Cookies are small packets of information. When you visit our site, our server sends your computer a cookie that identifies you as a user of TripHub. Cookies do not deliver viruses and they can only be read by the server that sent them. Your browser must be set to accept the cookies in order to sign in to TripHub and access your personal information. To ensure that your trip invitations and emails are not filtered into your junk/bulk folder or deleted by a spam filter, add *@triphub.com to your Safe Senders list. If you use Outlook, on the Tools menu click Options, then Junk E-Mail and then Safe Senders. For Hotmail and MSN users, you can also add triphub.com to your Safe List. For Yahoo customers, click the Not Spam button on a TripHub email to notify Yahoo that this is not spam. To use many features of TripHub, your browser must be configured to enable JavaScript. JavaScript is allowed by default in all browsers, but high safety security settings in Internet Explorer will disable JavaScript, causing many commercial websites to stop working.

Below are steps for enabling JavaScript in Internet Explorer:

• Click Tools -> Internet Options, and then select the Security tab.
• Click Default level and make sure that Medium is selected.
• Click OK to apply your change, and refresh the page to allow JavaScript links to work.

Yes, you can use TripHub to plan your group trip, but please note that all prices are quoted in U.S. dollars. Please contact us. Your questions and feedback are important, and we will get back to you as soon as possible.